What do YOU know about Test Managers?

Calling all testing professionals, practitioners, and enthusiasts!

I’m working on the material for my STPCon presentation “A Day In The Life of a Test Manager” in San Diego (April 22-25,2013) and I’m soliciting your inputs on specific areas you would like to discuss in the course. As I wrap up my own plans and ideas, I’d like to pull in specific input from this forum to add additional material to the presentation.

The following is the description of the presentation

Test Managers: the world is full of them. But do we really know what they do? Does your organization agree on the core roles and responsibilities? The answer is probably “No” for many organizations. This session will examine the day-to-day life of past and present test managers, case studies on their practices, review results of a survey taken among various test managers, and suggestions on which responsibilities need to be core in a successful quality organization.

I plan to have topics regarding Test Managers and Test management that are common among all organizations as debate items – specific discussions where half the room may feel one way and the other half feel another way.

Some questions that I am currently polling various groups on are:

  1. How would you describe the roles, responsibilities of a Test Manager? What are the skill sets that successful future Test Managers should possess?
  2. What are the challenges of the Test Manager Role in your view? Does the role vary a lot across industry or the core of the role remains same always? How important is People Management as a skill required for a Test Manager role? What weightage (%) would you give it in the role for a TM.
  3. Which are the major conflict zones in a testing organization , internally within themselves and externally with the other teams – PMO, Development , SCM, Release Management team, Maintenance team , Environment teams .

I appreciate any inputs you have or areas where, if you were an attendee to a conference presentation of this title, would want to see discussed.

Thanks in advance for your inputs and help!!  Please add your ideas, notes, suggestions, questions, comical remarks, or just simply your support as comments below!!!

NOTE: Come back in a few days – I will be posting a survey for which I will be putting together questions that both I (and each of YOU!!) have put together, for a survey on Test Managers, which will be used to share the results with conference attendees!